The fifth installment of Civility in America from global public relations firm Weber Shandwick and public affairs firm Powell Tate with KRC Research looks at civility through a generational lens to better understand what the future holds for society.
Civility in America 2014 reiterates that America has a civility deficit. The overwhelming majority of each generation – Millennials (93 per cent), Gen Xers (92 per cent), Boomers (94 per cent) and the Silent Generation (97 per cent) – perceives a civility problem in America.
Although Americans are unanimous about the bleak state of civility, the Millennial generation seems less convinced of a more uncivil future. Nearly one in four Millennials (23 per cent) – two to four times the percentage of other generations – believe civility will improve in the next few years. Despite their uncivil experiences, Millennials are America’s most hopeful adults when it comes to tomorrow’s civility.
There is a distinct divide between older and younger generations about what lies behind America’s civility problem. Millennials and Generation X say the Internet and social media are responsible for worsening civility, while Boomers and the Silent Generation place the most blame on politicians.