Resource Manager - Creative Services

Who is Weber Shandwick ? 

We create cultural value and help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team build brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreography stories that make a real and meaningful impact for some of the world’s leading brands and businesses e.g. Novartis, Pfizer, HSBC, Unilever, Mars and IBM to name a few. 

We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle. We are known for: 

• Developing data driven insights and strategy to drive measurable impact 
• Creating impactful creative that taps into culture
• Creating channel and platform agnostic campaigns that grow organically
• Delivering integrated campaigns that are earned-first but deliver for paid and owned channels  

A little bit about us in Health: 

It’s never been a more challenging and exciting time to work in health communications. Artificial intelligence, data-driven insights and tangible tech solutions are all being used to communicate with a public – including patients, healthcare professionals and media – who are more engaged than ever before. At Weber Shandwick, we’ve always been on the front foot when it comes to innovation within the industry. 

The Role

The Health team is excited to announce a new Manager position. The Manager will have an overview of the whole account and actively drive day-to-day work forward and bring excellent experience in media relations. They will utilise their established communications skills to produce high-quality work, whilst providing direction, support and coaching for junior members of the account team.

Responsibilities include:

• Drives day-to-day management of tactics/projects within a client programme
• Ensures clients are regularly updated and leads day-to-day client correspondence (written or verbal) on the tactics/projects they are responsible for
• Provides clear briefs and delegates workload appropriately, managing junior and senior colleagues to make best possible use of time and expertise
• Independently plans ahead to ensure project-critical resources plus key staff (internal and external) are available when needed to ensure timely delivery of all projects. This includes adhering to project plans and reporting on progress to the team lead
• Proficiently prepares and reviews key materials and client correspondence, and contributes to more complex materials such as plans and new business proposals
• Has an understanding of the ABPI regulatory framework, as well as of the NHS and major European health systems
• Has knowledge of the key healthcare media outlets and types of healthcare stories that are reported and why
• Understands the strategic overview of their account(s) and is able to contribute to strategic plans
• Assists senior team in setting and meeting the KPIs agreed for client programmes
• Financial management experience – Has a good understanding of fee and costs in order to assist the senior team in developing and monitoring budgets to ensure profitability for each account
• Takes responsibility for internal budgetary processes, including budget trackers and team resource hours

Who are you? 

• Experience in a media/PR agency and/or press office 
• Experience within healthcare PR/communications, notably rx/pharma product PR
• Experience working across both global and domestic (UK) accounts
• Demonstrate a good understanding of the NHS and major European health systems plus relevant global agencies (i.e. World Health Organization (WHO)) and have a comprehensive understanding of the Association of the British Pharmaceutical Industry (ABPI)
• Proven experience developing relationships with media contacts 
• Passionate about media relations and health communications

Anything else?

We are based in London with a modern office space in Liverpool Street, which boasts a roof terrace (with some pretty awesome views!)

The firm was the most awarded PR agency 2023 at the Cannes Lions International Festival of Creativity and was named to Ad Age’s Agency A-List in 2024. Weber Shandwick was also honoured as PRovoke’s Global Agency of the Year in 2023 and PRWeek’s Global Agency of the Year in 2024.

Data-led, with earned ideas at the core, the agency deploys leading and emerging technologies to inform strategy, develop critical insights and heighten impact across sectors and specialty areas, including brand and B2B marketing, healthcare marketing, change management, employee engagement, corporate reputation, crisis management, data and analytics, technology, public affairs, social impact and financial communications. Weber Shandwick is part of the IPG DXTRA family and wider Interpublic Group. Check out more about team, the work, and what it’s like to work at Weber Shandwick here

At IPG DXTRA we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Our Values and Behaviours:

Curiosity, inclusion, courage, impact. Our work and our culture are shaped by our values:

• CURIOSITY: We cultivate curiosity and challenge convention. Because solving any problem begins with asking the right questions
• INCLUSION: We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias
• COURAGE: We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made
• IMPACT: We strive to make a meaningful difference in everything we do. Because we owe it to our people, our clients and the world

What’s in it for you:

• JUICE – Our flexible working model
• 25 days annual leave + Birthday & xmas period off
• Personal pension plan
• Cycle to work scheme
• Private dental insurance
• Gym discounts
• Heath cash plan
• Group life assurance
• Group income protection
• Flexible life insurance
• Critical illness insurance
• Buy & Sell Holiday
• Private pension plan
• Travel Insurance
• Private medical

#LI-CL1

Who is Weber Shandwick? 

We create cultural value and help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team builds brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses.

We earn affection, attention, affinity, and purchase by delivering value to people around the world, with deep specialisms across energy, automotive, sports sponsorship, and entertainment & lifestyle. We are known for:  

• Developing data driven insights and strategies to drive measurable impact
• Creating impactful campaigns that tap into culture
• Creating channel and platform agnostic campaigns that grow organically
• Delivering integrated campaigns that are earned-first yet deliver for paid and owned

What’s happening?

Weber Shandwick is looking for a talented VP (Associate Director) with crisis and issues expertise to join the Corporate Enterprise team based in the London.

The practice is made up of a smart, dedicated, and fun team members with expertise spanning B2B, Corporate, Public Affairs, Crisis/Issues, Social Impact/ESG and Technology.

Reporting to the UK Head of Crisis, you will lead and manage a range of large preparedness and live crisis management workstreams. 

What will you be doing?

• Oversee the delivery of impactful and successful issues and crisis projects
• Deliver research and insights that underpin crisis strategy, including use of tools such as TalkWalker
• Build trust and confidence with clients by consistently ensuring work is delivered on time and to an exceptional standard
• Deliver the full suite of crisis preparedness work (crisis manuals, plans, training) and live crisis response (senior counsel, reporting)
• Work with specialist colleagues across the agency, including those from government and corporate affairs, consumer, etc. to deliver holistic solutions to clients
• Help to manage and upskill junior team members

Who are you?

• Experienced crisis lead at Senior Account Director or Associate Director (VP) level in agency or with equivalent experience in-house
• Passionate about the value of reputation and the importance of effective crisis response
• Unafraid to ask questions and to challenge clients’ and colleagues’ perspectives when necessary
• Highly organised with exceptional attention to detail, particularly within your delivery of complex, multi market crisis preparedness work
• Experienced in delivering media training and crisis simulation exercises
• An established network of client contacts and third party business referrers such as law firms and insurers
• Able to work collaboratively cross-sector
• Aware of and flexible to the demands of crisis communications , including the potential for intense and – on occasion – out of hours work
• A proven track record in management of people and projects
• Fluency in digital/social media platforms, application of AI, and knowledge of specific media tools and software 
  

Core Benefits:

• Private medical insurance
• Group life assurance
• Group income protection
• Personal pension plan
• Employee Assistance Programme

Flexible Benefits:

• Buy or sell holiday
• Additional life assurance cover
• Critical illness insurance
• Personal Accident Insurance
• Dental insurance
• Travel insurance
• Health screening
• Gym discounts
• Cycle to work scheme
• Health cash plan
• Flexible working with our 3:2 hybrid work model
• Equivalent of $250 USD for new joiners on 6 month + contract to support home working setup
• 25 days’ annual leave (in addition to public holidays) plus 2 volunteering days, birthday day off work and discretionary festive closure
• Flexible public holidays
• Sweets and snacks in the office
• Exclusive shopping discounts and perks
• Annual eyecare voucher
• Season ticket loan
• Referral bonus scheme
• Long service bonus
• Enhanced family leave
• Inclusive and invisible health policies

Note from the Talent Team:

We appreciate the time take to apply for the role and your recent interest in Weber Shandwick. We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion and wish you all the best in your search.

At IPG DXTRA we are proud to be a Disability Confident Employer. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

#LI-LW1

Who is Weber Shandwick?

We create cultural value and help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team build brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreography stories that make a real and meaningful impact for some of the world’s leading brands and businesses eg HSBC, Unilever and Greggs to name a few.

We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle.

We are known for:

• Developing data driven insights and strategy to drive measurable impact
• Creating impactful creative that taps into culture
• Creating channel and platform agnostic campaigns that grow organically

Delivering integrated campaigns that are earned-first but deliver for paid and owned channels

What’s happening? 

Weber Shandwick is looking for an Internal Communications Manager to work with our UK and EMEA management teams to lead our organisational messaging strategy. You’ll be the first point of contact for all Weber Shandwick news and employee engagement, using the right combination of touchpoints, in the most engaging way.

What will you be doing?

• Establish an internal communications strategy in conjunction with senior leadership teams in UK & EMEA, including EMEA CEO, UK CEO, Senior Talent Leaders, EMEA Market Leaders, Marketing & Communications and People Teams, which ladders up to the UK/ EMEA business & communications plans and priorities.
• Plan, edit and write content for a variety of internal communications mediums and engaging internal events
• In line with company vision and mission, devise internal initiatives in order to fully engage employees. Ensure internal initiatives and projects are successfully communicated to employees and stakeholders
• Draft messages/ scripts from senior executives for presentation to employees in written or spoken form
• Ensure internal communications messages are consistent across all mediums and for different departments of the organisation
• Work with EVP, Marketing & Comms and External Comms Manager to ensure internal communication messages are consistent with external communication messages
• Respond to feedback from employee focus groups / employee surveys and build on strategy and communications content accordingly
• Handle the internal communication response to crisis situations which affect employees, in collaboration with senior management and external comms lead
• Advise senior executives of developments throughout the organisation, be the eyes and ears and take the temperature regularly
• Work with global comms/ internal comms teams and IPG to ensure connected thinking where relevant
• Review tools, systems & processes in order to implement the best, most effective internal communications ‘machine’, including the EMEA intranet
• Manage internal meetings/ webcasts/ events
• Develop engaging visual content for internal channels and external channels, including social media assets, aligned with the brand and external comms strategy
• Working closely with the People Team, develop innovative, forward thinking ideas to socialise and embed the new global Employee Value Proposition (‘Opportunity grows within a collective)

Work closely with and report to the WS Global Communications/Talent team to ensure cohesive internal communications

Who are you?

• You’ll have experience in a communications team, ideally internal communications, for a large or complex organisation
• Experience of writing for a variety of different audiences across a variety of platforms
• Prior management of complex projects and confidence advising senior managers
• Experience in design, particularly in creating visual content for platforms like intranets, newsletters, social media assets and presentations

Key skills required:

• Writing skills: Excellent writing, editing and proofreading skills as well as the journalistic ability to source stories from employees
• Communication skills: Strong verbal communication skills that give the internal teams confidence in you and the organisation
• Interpersonal skills: Excellent interpersonal and relationship-building skills in order to work with Communications and People Teams. Confidence to deal with senior executives and to guide them on best practice for internal comms
• Creative skills: Creative ability to devise communication strategies and execute in the most engaging way
• Technical skills: Use of Adobe suite to create still and moving content (preferred). Knowledge & experience of Microsoft 365 to manage the WS intranet, which uses Microsoft SharePoint. Generally, technically savvy to switch between new and emerging platforms to deliver the best content for our people.

Core Benefits:

• Private medical insurance
• Group life assurance
• Group income protection
• Personal pension plan
• Employee Assistance Programme

Flexible Benefits:

• Buy or sell holiday
• Additional life assurance cover
• Critical illness insurance
• Personal Accident Insurance
• Dental insurance
• Travel insurance
• Health screening
• Gym discounts
• Cycle to work scheme
• Health cash plan

We appreciate the time take to apply for the role and your recent interest in Weber Shandwick. We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion and wish you all the best in your search.

At IPG we are proud to be a Disability Confident Employer. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.